# #automation

> Articles tagged automation.

- [AI Agents for Customer Discovery Automation: A Buyer's Framework](https://carlosarias.co/blog/ai-automation/ai-agents-customer-discovery-automation/): AI agents customer discovery automation hit a milestone as Listen Labs raised $69M. A framework for judging whether it can scale your interviews.
- [Why Autonomous AI Agents Are Making RPA Obsolete, And What to Do With Your Existing Automation Stack](https://carlosarias.co/blog/ai-automation/autonomous-agents-vs-rpa/): How to triage your existing RPA stack before the vendor roadmap forces the decision, where autonomous AI agents vs RPA breaks down by use case.
- [How to Build an AI Automation ROI Business Case Your Board Will Actually Approve](https://carlosarias.co/blog/ai-automation/ai-automation-roi-business-case/): A board-ready AI automation ROI business case template built from published benchmarks: FTE savings model, payback period formula, and FinOps cost stack.

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Source: https://carlosarias.co/tags/automation/